Astonish Them
Keynote Presentation
In Kostya Kimlat’s dynamic Astonish Them keynote, you’ll learn how master magicians create astonishing moments—so you can strengthen customer loyalty, increase referrals, and build a remarkable brand experience.
REVEALING Magicians’ SECRETS OF Astonishment
Learn To Create Extraordinary Customer Experiences
Most companies deliver satisfactory service. But in today’s experience economy, “satisfactory” isn’t enough. Kostya Kimlat’s Astonish Them keynote shows you how to transform ordinary interactions into extraordinary moments your customers will remember and share.
Perfect for organizations looking to inspire their teams, enhance customer engagement, or bring a new perspective to client relationships, Astonish Them offers practical tools for exceeding expectations at every touchpoint.
Perfect for skeptics
An Entertaining Exploration of Customer Psychology & Experience Design
Skeptics might question the relevance of magic to customer service.
However, magic and exceptional service share core principles: both rely on managing perceptions, exceeding expectations, and creating memorable moments.
This approach equips teams with practical psychology and real-world strategies for transforming routine interactions into remarkable experiences, making it an invaluable tool for organizational success.
Watch Kostya Transform An Audience
See for yourself the unique energy Kostya brings to his audiences by blending his jaw-dropping magic and mentalism with mind-blowing lessons of transformation.
A Speaker You Can Trust To Deliver
The numbers don’t lie — Kostya’s hundreds of Google reviews have an average score of 5.0. Check out what his clients and attendees say after participating in his presentation:
Make Your “Bored” meetings disappear
Engaging Magic Performances Within the Keynote
In Kostya’s keynote, magic serves as a powerful teaching tool.
By integrating magic demonstrations throughout the presentation, Kostya holds attention while illustrating core principles of extraordinary service.
This method maintains high engagement while making complex concepts simple and memorable, ensuring your team retains and applies the lessons learned.
“One of the best magicians we have in the world today.”
— Penn Jillette of Penn & Teller
It’s not About satisfaction—it’s About astonishment.
Tools for Creating Remarkable Customer Experiences
Most organizations measure customer satisfaction. But today’s marketplace requires more.
Kostya bridges this gap by providing concrete tools for transforming routine interactions into astonishing experiences. From setting powerful expectations to mastering the art of the reveal, the keynote equips attendees with practical strategies.
These techniques improve both customer loyalty and team performance, creating advocates who eagerly share their experiences.
“Kostya is helping groups understand the importance of perception in their daily lives through the art of magic and sleight of hand.”
— Smart Meetings Magazine
Make Your “Bored” meetings disappear
Customized Content for Diverse Audiences
Tailoring is key in any presentation.
Kostya’s expertise lies in adapting his content to resonate with a wide array of professions.
Whether your’e in retail, hospitality, professional services, or any customer-facing role, this keynote delivers relevant, actionable insights that speak directly to your specific challenges and goals.
Having worked extensively with franchise organizations across North America, Kostya brings special expertise in helping franchise systems standardize and elevate their customer experience across all locations—while maintaining each unit's unique local connection.
Let’s Make Some Magic Together
Check Kostya’s Availability
The Business Magic Wand You’ve Needed
Does Your Team Need To Create More Astonishing Experiences?
All companies, organizations, and professionals deal with these challenges at different points in time. Invite Kostya Kimlat the Business Magician to help your company, organization, or team transform these realities…
CUSTOMER SATISFACTION PLATEAU
Has your team hit a ceiling with “satisfied” customers?
INCONSISTENT EXPERIENCES
Do your customers receive varying levels of service quality across different touchpoints?
LOW TEAM ENGAGEMENT
Are your employees struggling to bring energy and enthusiasm to customer interactions?
COMPETITIVE PRESSURE
Does your organization stand out in an increasingly crowded marketplace?
Hi, I’m Kostya.
Thank you for considering my keynote, “Astonish Them.”
My journey into creating astonishing experiences began with magic, but it’s grown into something much more. Through performances for hundreds of thousands of people, I’ve tested and perfected the art of exceeding expectations and creating memorable moments.
As The Business Magician, my mission is to share these insights with you. I’ve had the privilege of performing in hundreds of cities on five continents and working with organizations like Sysco, AT&T, Siemens, and NASA. But this keynote goes beyond magic. It’s about empowering you and your teams to see customer interactions through a new lens – to transform routine moments into extraordinary experiences that build loyalty and drive growth.
This keynote brings together my experiences as both magician and business professional, applying proven principles to help your team create astonishing experiences for every customer.
I look forward to sharing these secrets with you and teaching you to “Astonish Them.”
– Kostya Kimlat
Kind Words
What Kostya’s Keynote Clients Say
Kostya works diligently to tailor his presentations to connect with the audience. He was so engaging and inspiring that I hired him again.
George P.
Chief Academic Officer
We were blown away by the magic he incorporated into his presentation and stunned by his final trick. A literal thunder of applause commenced.
Deanne A.
Employee Development
Kostya's magic was amazing but the biggest takeaway was how you can change the way you are perceived as an individual and a company.
Keith L.
Regional Vice President
A Keynote That Delivers Results—Like Magic
GRASP NEW PERSPECTIVES
Understand complex business dynamics from innovative angles, leading to smarter decisions and creative strategies.
ENGAGE ACTIVELY IN LEARNING
Be part of dynamic and interactive learning experiences, boosting engagement and knowledge retention.
ENHANCE EMPATHY & COMMUNICATION
Develop stronger empathy and communication skills, crucial for effective leadership and cohesive teamwork.
APPLY PRACTICAL WISDOM
Utilize magical principles in real-world business scenarios, equipped with practical tools and effective strategies.
Our Booking Process Is Simple and Transparent, Making Your Job Easy
1. Discover
Tell us about your event and audience. Kostya will learn about your event and your team’s goals and challenges.
2. Select
Kostya will work with you to select the magical keynote that will match your goals for transformation.
3. Promote
Our team empowers you and saves you time by providing custom promotional material to build anticipation.
4. Enjoy
Sit back and let us handle the show. We make your job stress-free, so you can blow their minds without blowing your reputation.
The #1 most effective thing we do is increase attendance by building anticipation. We provide booking resources and custom videos to engage your audience before the event.
We make the booking process seamless. You don’t have to wait to hear back from a speaker. Instead, you get the support of our whole business team.
Your Questions, Answered
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This keynote is ideal for customer-facing teams at all levels, from front-line staff to executives, in any industry. It’s particularly valuable for organizations looking to enhance customer loyalty, service excellence, and memorable experience creation.
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The signature keynote is typically 60 minutes but can be adjusted to fit the specific needs of your event schedule.
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Absolutely. Kostya works closely with each client to customize the presentation, ensuring it resonates with the audience's specific challenges and goals.
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Yes, Kostya has adapted his presentation for virtual delivery, ensuring an engaging and interactive experience, no matter the format.
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Having worked with major franchise brands across North America, Kostya understands the unique challenges of delivering consistently astonishing experiences across multiple locations. He helps franchise systems establish service standards that can be replicated system-wide while maintaining each location’s individual character.
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The magic performed demonstrates the psychology of expectations and perception, illustrating how small moments can create lasting impressions and astonishing experiences.
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To book Kostya for your event, simply contact our team directly and share your event information with us.
Thoughts From The Business Magician
